/* =====================================================================
   Panel de staff (staff.html): aplicación de pantalla completa.
   Barra lateral fija · cabecera de una línea · solo el contenido hace scroll.
   Mismos colores y tipografías del sitio (tokens de styles.css / premium.css).
   ===================================================================== */
body.has-app .panel-brand, body.has-app .panel-escape { display: none; }
.app-side, .app-main { min-width: 0; }
.app-brand { display: flex; align-items: center; gap: 0.75rem; padding: 1.15rem 1.25rem; color: var(--ink); text-decoration: none; }
.app-brand img { width: 38px; height: 38px; object-fit: contain; flex: none; }
.app-brand span { font-family: var(--font-display); font-size: 1.2rem; line-height: 1.05; }
.app-brand small { display: block; margin-top: 0.25rem; font-family: var(--font-body); font-size: 0.6875rem; letter-spacing: 0.14em; text-transform: uppercase; color: var(--muted); }
.app-side-foot { padding: 1rem 1.25rem 1.2rem; border-top: 1px solid var(--line-soft); display: grid; gap: 0.5rem; }
.app-user { margin: 0; font-size: 0.82rem; color: var(--ink); line-height: 1.35; }
.app-user-actions { display: flex; gap: 1rem; flex-wrap: wrap; }
.link-quiet { background: none; border: 0; padding: 0; font: inherit; font-size: 0.74rem; letter-spacing: 0.04em; color: var(--muted); text-decoration: underline; text-underline-offset: 3px; text-decoration-color: rgba(154, 147, 134, 0.4); cursor: pointer; }
.link-quiet:hover { color: var(--gold-soft); text-decoration-color: currentColor; }

#staff-nav .panel-nav-btn { position: relative; }
.nav-badge { margin-left: auto; min-width: 1.35rem; padding: 0.05rem 0.4rem; border-radius: 999px; background: var(--gold); color: #0a0a0a; font-size: 0.6875rem; font-weight: 700; letter-spacing: 0; text-align: center; line-height: 1.4; }
.nav-badge:empty { display: none; }

.app-head { display: flex; align-items: center; gap: 1.5rem; padding: 0.85rem 2rem; border-bottom: 1px solid var(--line-soft); }
.app-head h1 { margin: 0; font-family: var(--font-display); font-weight: 400; font-size: 1.75rem; letter-spacing: 0.005em; white-space: nowrap; }
.app-search { position: relative; margin-left: auto; width: min(440px, 42vw); display: flex; align-items: center; }
.app-search svg { position: absolute; left: 0.8rem; width: 16px; height: 16px; fill: none; stroke: var(--muted); stroke-width: 1.6; pointer-events: none; }
.app-search input { width: 100%; height: 2.5rem; padding: 0 3.6rem 0 2.35rem; background: rgba(243, 239, 230, 0.03); border: 1px solid var(--line-soft); color: var(--ink); font: inherit; font-size: 0.86rem; }
.app-search input:focus { outline: none; border-color: var(--gold-line); background: rgba(243, 239, 230, 0.05); }
.app-search input::placeholder { color: rgba(154, 147, 134, 0.85); }
.app-search kbd { position: absolute; right: 0.6rem; font: 600 0.62rem var(--font-body); letter-spacing: 0.06em; color: var(--muted); border: 1px solid var(--line-soft); padding: 0.12rem 0.35rem; }
.app-main { position: relative; }
.app-main > #search-results { position: absolute; z-index: 40; top: 4.1rem; right: 2rem; width: min(560px, calc(100% - 4rem)); max-height: 62vh; overflow: auto; margin: 0; background: #0d0d0d; border: 1px solid var(--line); box-shadow: 0 18px 50px rgba(0, 0, 0, 0.65); padding: 0.9rem 1.1rem; }

.app-main > .ucp-alert { display: flex; align-items: center; flex-wrap: wrap; gap: 0.6rem 1.25rem; margin: 0.9rem 2rem 0; padding: 0.65rem 0.95rem; border: 1px solid rgba(196, 92, 92, 0.45); background: rgba(160, 36, 36, 0.12); }
.app-main > .ucp-alert[hidden] { display: none; }
.app-main > .ucp-alert > p { margin: 0; flex: 1 1 22rem; font-size: 0.85rem; line-height: 1.45; }
.ucp-help summary { cursor: pointer; font-size: 0.74rem; letter-spacing: 0.06em; color: #f0b4b4; }
.ucp-help[open] { flex-basis: 100%; order: 3; }
.ucp-help .ucp-steps { margin: 0.5rem 0 0.2rem; font-size: 0.84rem; }

/* el nombre de la sección ya está en la cabecera: no repetirlo dentro */
.app-scroll .section-intro > h2, .app-scroll .section-intro > .section-kicker { display: none; }
.app-scroll .section-intro > p { margin-top: 0; }

.app-scroll, .ticket-chat, .ticket-rail-list, .ticket-details { scrollbar-width: thin; scrollbar-color: rgba(201, 165, 74, 0.26) transparent; }

@media (min-width: 1000px) {
  body.has-app { overflow: hidden; }
  body.has-app .panel-page { max-width: none; margin: 0; padding: 0; }
  #panel-wrap.app-shell:not([hidden]) { display: grid; grid-template-columns: 248px minmax(0, 1fr); height: 100vh; height: 100dvh; }
  .app-side { display: flex; flex-direction: column; min-height: 0; border-right: 1px solid var(--line-soft); background: rgba(7, 7, 7, 0.78); }
  .app-brand { border-bottom: 1px solid var(--line-soft); }
  .app-side #staff-nav { flex: 1; min-height: 0; overflow: auto; display: flex; flex-direction: column; align-items: stretch; gap: 1px; padding: 0.6rem 0.75rem 1rem; margin: 0; border: 0; scrollbar-width: none; }
  .app-side #staff-nav .nav-group { padding: 1.15rem 0.75rem 0.4rem; font-size: 0.6875rem; letter-spacing: 0.22em; text-transform: uppercase; color: rgba(201, 165, 74, 0.75); }
  .app-side #staff-nav .panel-nav-btn { display: flex; align-items: center; width: 100%; text-align: left; padding: 0.6rem 0.75rem; border: 0; background: none; color: rgba(243, 239, 230, 0.78); font-size: 0.76rem; letter-spacing: 0.1em; text-transform: uppercase; opacity: 1; transition: background 0.18s var(--ease), color 0.18s var(--ease); }
  .app-side #staff-nav .panel-nav-btn:hover { background: rgba(243, 239, 230, 0.04); color: var(--ink); }
  .app-side #staff-nav .panel-nav-btn.active { background: rgba(201, 165, 74, 0.09); color: var(--gold-soft); box-shadow: inset 1px 0 0 var(--gold); }
  .app-side #staff-nav .panel-nav-btn::after { display: none !important; }
  .app-main { display: flex; flex-direction: column; min-height: 0; }
  .app-scroll { flex: 1; min-height: 0; overflow: auto; padding: 1.75rem 2rem 3rem; }
  .app-scroll.is-fill { overflow: hidden; padding: 0; display: flex; }
  .app-scroll.is-fill > #section-tickets { flex: 1; display: flex; min-height: 0; margin: 0; }
  .app-scroll.is-fill .ticket-desk { flex: 1; height: auto; }
}

/* ---------- Tickets: bandeja tipo helpdesk ---------- */
.ticket-desk { display: grid; grid-template-columns: minmax(280px, 340px) minmax(0, 1fr); min-height: 0; border: 0; background: rgba(8, 8, 8, 0.5); }
.ticket-rail { display: flex; flex-direction: column; min-height: 0; border-right: 1px solid var(--line-soft); }
.ticket-rail-head { display: grid; gap: 0.75rem; padding: 1.1rem 1.1rem 0.85rem; border-bottom: 1px solid var(--line-soft); }
.ticket-rail-title { display: flex; align-items: center; justify-content: space-between; }
.ticket-rail-title h2 { margin: 0; font-family: var(--font-display); font-weight: 400; font-size: 1.5rem; }
.live-dot { display: inline-flex; align-items: center; gap: 0.4rem; font-size: 0.6875rem; letter-spacing: 0.16em; text-transform: uppercase; color: var(--muted); }
.live-dot::before { content: ""; width: 6px; height: 6px; border-radius: 50%; background: #7fbf8f; box-shadow: 0 0 0 3px rgba(127, 191, 143, 0.16); }
.live-dot.is-off::before { background: #6b6b6b; box-shadow: none; }
.ticket-filters { display: flex; flex-wrap: wrap; gap: 0.35rem; }
.tf { padding: 0.32rem 0.6rem; border: 1px solid var(--line-soft); background: none; color: var(--muted); font: inherit; font-size: 0.7rem; letter-spacing: 0.04em; cursor: pointer; transition: color 0.15s, border-color 0.15s, background 0.15s; }
.tf:hover { color: var(--ink); }
.tf.is-on { color: var(--gold-soft); border-color: var(--gold-line); background: rgba(201, 165, 74, 0.08); }
.tf b { margin-left: 0.3rem; font-weight: 700; color: var(--ink); }
.tf b:empty { display: none; }
.ticket-search { height: 2.25rem; padding: 0 0.75rem; background: rgba(243, 239, 230, 0.03); border: 1px solid var(--line-soft); color: var(--ink); font: inherit; font-size: 0.82rem; }
.ticket-search:focus { outline: none; border-color: var(--gold-line); }
.ticket-rail-list { flex: 1; min-height: 0; overflow: auto; display: block; padding: 0; }
.ticket-rail-list .empty { margin: 0; padding: 2rem 1.25rem; color: var(--muted); font-size: 0.85rem; text-align: center; }

.ticket-card { display: grid; gap: 0.3rem; width: 100%; padding: 0.85rem 1rem; text-align: left; background: none; color: inherit; font: inherit; border: 0; border-bottom: 1px solid var(--line-soft); border-left: 0 !important; cursor: pointer; position: relative; transition: background 0.15s; }
.ticket-card:hover { background: rgba(243, 239, 230, 0.025); }
.ticket-card.is-active { background: rgba(201, 165, 74, 0.08); box-shadow: inset 1px 0 0 var(--gold); }
.ticket-card.is-escalated { background: rgba(160, 36, 36, 0.1); box-shadow: inset 1px 0 0 #c45c5c; }
.tc-row { display: flex; align-items: baseline; gap: 0.6rem; min-width: 0; }
.tc-name { font-weight: 600; font-size: 0.9rem; color: var(--ink); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.tc-unread { width: 7px; height: 7px; border-radius: 50%; background: var(--gold); flex: none; align-self: center; }
.tc-time { margin-left: auto; flex: none; font-size: 0.7rem; color: var(--muted); font-variant-numeric: tabular-nums; }
.tc-meta { font-size: 0.7rem; letter-spacing: 0.04em; color: var(--muted); }
.tc-preview { margin: 0; font-size: 0.8rem; line-height: 1.4; color: rgba(243, 239, 230, 0.72); display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; overflow-wrap: anywhere; }
.tc-preview em { font-style: normal; color: var(--muted); }
.ticket-card .ticket-badges { margin-top: 0.15rem; }
.t-badge { display: inline-flex; align-items: center; gap: 0.3rem; }
.t-badge svg { width: 11px; height: 11px; fill: none; stroke: currentColor; stroke-width: 1.8; }

.ticket-stage { display: flex; flex-direction: column; min-width: 0; min-height: 0; }
.ticket-empty { margin: auto; padding: 2rem; max-width: 22rem; text-align: center; color: var(--muted); display: grid; justify-items: center; gap: 0.5rem; }
.ticket-empty svg { width: 34px; height: 34px; fill: none; stroke: rgba(201, 165, 74, 0.55); stroke-width: 1.2; }
.ticket-empty p { margin: 0.4rem 0 0; font-family: var(--font-display); font-size: 1.45rem; color: var(--ink); }
.ticket-empty span { font-size: 0.84rem; line-height: 1.5; }
#ticket-stage-body { flex: 1; display: flex; flex-direction: column; min-height: 0; }
.ticket-stage-head { display: flex; align-items: center; gap: 0.9rem; padding: 0.8rem 1.25rem; border-bottom: 1px solid var(--line-soft); background: none; }
.ticket-stage-head.is-escalated { background: linear-gradient(180deg, rgba(160, 36, 36, 0.14), transparent); }
.ticket-back { display: none; }
.ticket-stage-meta { min-width: 0; flex: 1 1 auto; }
.ticket-code-row { display: flex; flex-wrap: wrap; align-items: center; gap: 0.4rem 0.7rem; }
.ticket-code-row h3 { margin: 0; font-family: var(--font-display); font-weight: 400; font-size: 1.35rem; letter-spacing: 0.02em; }
.ticket-stage-head .ticket-client { display: flex; flex-wrap: wrap; gap: 0 0.55rem; margin: 0.15rem 0 0; font-size: 0.8rem; color: var(--muted); }
.ticket-stage-head .ticket-taken { margin: 0; font-size: inherit; }
.ticket-stage-head .ticket-taken:not(:empty)::before { content: "·"; margin-right: 0.55rem; }
.ticket-stage-head .ticket-linked { display: none !important; }
.thread-head-actions { margin-left: auto; display: flex; align-items: center; gap: 0.45rem; flex: none; }
.icon-btn { width: 2.15rem; height: 2.15rem; display: grid; place-items: center; padding: 0; background: none; border: 1px solid var(--line-soft); color: var(--ink); cursor: pointer; transition: border-color 0.15s, color 0.15s; }
.icon-btn:hover, .icon-btn[aria-expanded="true"], .icon-btn[aria-pressed="true"] { border-color: var(--gold-line); color: var(--gold-soft); }
.icon-btn svg { width: 16px; height: 16px; fill: none; stroke: currentColor; stroke-width: 1.5; }
.icon-btn circle { fill: currentColor; stroke: none; }
.more-menu { position: relative; }
.more-menu[hidden] { display: none; }
.more-list { position: absolute; right: 0; top: calc(100% + 0.4rem); z-index: 30; min-width: 230px; display: grid; padding: 0.3rem; background: #0e0e0e; border: 1px solid var(--line); box-shadow: 0 16px 44px rgba(0, 0, 0, 0.6); }
.more-list button { padding: 0.62rem 0.75rem; text-align: left; background: none; border: 0; color: var(--ink); font: inherit; font-size: 0.82rem; cursor: pointer; }
.more-list button:hover, .more-list button:focus-visible { background: rgba(201, 165, 74, 0.08); color: var(--gold-soft); }

.ticket-body { flex: 1; min-height: 0; display: grid; grid-template-columns: minmax(0, 1fr) 300px; }
.ticket-body.no-details { grid-template-columns: minmax(0, 1fr); }
.ticket-body.no-details .ticket-details { display: none; }
.ticket-conv { position: relative; display: flex; flex-direction: column; min-height: 0; min-width: 0; }
.ticket-chat { flex: 1; min-height: 0; max-height: none; overflow: auto; padding: 1.4rem 1.6rem 1rem; display: flex; flex-direction: column; gap: 0.55rem; }
.msg-day { align-self: center; margin: 0.6rem 0 0.2rem; font-size: 0.6875rem; letter-spacing: 0.14em; text-transform: uppercase; color: var(--muted); }
.msg-bubble { max-width: min(600px, 82%); gap: 0.6rem; }
.msg-body { padding: 0.6rem 0.85rem 0.5rem; background: rgba(243, 239, 230, 0.035); border: 1px solid rgba(243, 239, 230, 0.07); }
.msg-body p { font-weight: 400; font-size: 0.9rem; line-height: 1.5; overflow-wrap: anywhere; }
.msg-time { display: block; margin-top: 0.3rem; font-size: 0.6875rem; color: var(--muted); font-variant-numeric: tabular-nums; text-align: right; }
.thread-msgs.is-staff-view .msg-bubble.is-staff { align-self: flex-end; flex-direction: row-reverse; }
.thread-msgs.is-staff-view .msg-bubble.is-client { align-self: flex-start; flex-direction: row; }
.thread-msgs.is-staff-view .msg-bubble.is-staff .msg-body { background: rgba(201, 165, 74, 0.09); border-color: rgba(201, 165, 74, 0.22); }
.msg-bubble.is-internal { align-self: stretch; max-width: none; }
.msg-bubble.is-internal .msg-body { width: 100%; background: rgba(228, 201, 122, 0.045); border: 1px dashed rgba(228, 201, 122, 0.45); }
.msg-bubble.is-internal .msg-body strong { color: #e4c97a; }
.msg-system span { display: inline-block; padding: 0.2rem 0.6rem; font-size: 0.74rem; color: rgba(243, 239, 230, 0.5); }
.new-msgs { position: absolute; left: 50%; bottom: 8.4rem; transform: translateX(-50%); z-index: 5; padding: 0.4rem 0.9rem; border: 1px solid var(--gold-line); background: #121212; color: var(--gold-soft); font: inherit; font-size: 0.74rem; letter-spacing: 0.06em; cursor: pointer; box-shadow: 0 8px 24px rgba(0, 0, 0, 0.5); }
.ticket-closed-note { margin: 0; padding: 0.9rem 1.5rem 1.1rem; border-top: 1px solid var(--line-soft); color: var(--muted); font-size: 0.86rem; }

.ticket-compose { display: grid; gap: 0.55rem; padding: 0.75rem 1.5rem 1rem; border-top: 1px solid var(--line-soft); background: rgba(7, 7, 7, 0.55); position: relative; }
.compose-mode { display: flex; gap: 0.4rem; }
.compose-mode label { display: inline-flex; align-items: center; cursor: pointer; padding: 0.22rem 0.6rem; border: 1px solid var(--line-soft); font-size: 0.7rem; letter-spacing: 0.04em; color: var(--muted); }
.compose-mode input { position: absolute; opacity: 0; pointer-events: none; }
.compose-mode label:has(input:checked) { color: var(--gold-soft); border-color: var(--gold-line); background: rgba(201, 165, 74, 0.08); }
.compose-mode label:has(input:focus-visible) { outline: 1px solid var(--gold); outline-offset: 2px; }
.compose-row { display: flex; align-items: flex-end; gap: 0.6rem; }
.compose-row textarea { flex: 1; min-height: 2.65rem; max-height: 38vh; resize: none; padding: 0.65rem 0.85rem; background: rgba(243, 239, 230, 0.03); border: 1px solid var(--line-soft); color: var(--ink); font: inherit; font-size: 0.9rem; line-height: 1.45; }
.compose-row textarea:focus { outline: none; border-color: var(--gold-line); background: rgba(243, 239, 230, 0.05); }
.compose-row .btn { flex: none; height: 2.65rem; }
.ticket-compose.is-internal textarea { border-style: dashed; border-color: rgba(228, 201, 122, 0.5); background: rgba(228, 201, 122, 0.04); }
.quick-replies { position: absolute; left: 1.5rem; right: 1.5rem; bottom: calc(100% - 0.4rem); z-index: 10; max-height: 260px; overflow: auto; display: grid; background: #0e0e0e; border: 1px solid var(--line); box-shadow: 0 -12px 40px rgba(0, 0, 0, 0.55); }
.quick-replies[hidden] { display: none; }
.quick-replies button { display: grid; gap: 0.15rem; padding: 0.6rem 0.85rem; text-align: left; background: none; border: 0; border-bottom: 1px solid var(--line-soft); color: var(--ink); font: inherit; cursor: pointer; }
.quick-replies button b { font-size: 0.78rem; color: var(--gold-soft); font-weight: 600; }
.quick-replies button span { font-size: 0.78rem; color: var(--muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.quick-replies button.is-on, .quick-replies button:hover { background: rgba(201, 165, 74, 0.08); }

.ticket-details { min-height: 0; overflow: auto; padding: 1.15rem 1.15rem 2rem; border-left: 1px solid var(--line-soft); display: grid; align-content: start; gap: 1.5rem; font-size: 0.84rem; }
.td-sec h4 { margin: 0 0 0.6rem; font-size: 0.6875rem; font-weight: 600; letter-spacing: 0.18em; text-transform: uppercase; color: var(--muted); }
.td-dl { margin: 0; display: grid; gap: 0.45rem; }
.td-dl div { display: flex; justify-content: space-between; gap: 0.75rem; }
.td-dl dt { color: var(--muted); }
.td-dl dd { margin: 0; text-align: right; color: var(--ink); overflow-wrap: anywhere; }
.td-big { margin: 0 0 0.35rem; font-family: var(--font-display); font-size: 1.25rem; line-height: 1.2; }
.td-steps { list-style: none; margin: 0.6rem 0 0.9rem; padding: 0; display: grid; gap: 0.4rem; }
.td-steps li { display: flex; align-items: center; gap: 0.55rem; font-size: 0.78rem; color: var(--muted); }
.td-steps li::before { content: ""; width: 9px; height: 9px; border-radius: 50%; border: 1px solid rgba(243, 239, 230, 0.25); flex: none; }
.td-steps li.is-done { color: var(--ink); }
.td-steps li.is-done::before { background: var(--gold); border-color: var(--gold); }
.td-steps li.is-now { color: var(--gold-soft); }
.td-steps li.is-now::before { border-color: var(--gold); box-shadow: 0 0 0 3px rgba(201, 165, 74, 0.18); }
.td-actions { display: flex; flex-wrap: wrap; gap: 0.45rem; }
.td-muted { margin: 0; color: var(--muted); line-height: 1.5; }

/* ---------- Panel en celular / tablet ---------- */
@media (max-width: 999px) {
  #panel-wrap.app-shell:not([hidden]) { display: block; }
  .app-side { position: sticky; top: 0; z-index: 25; background: rgba(7, 7, 7, 0.97); border-bottom: 1px solid var(--line-soft); }
  .app-brand { padding: 0.7rem 1rem; }
  .app-brand img { width: 30px; height: 30px; }
  .app-brand small { display: none; }
  .app-side #staff-nav { display: flex; flex-wrap: nowrap; overflow-x: auto; gap: 0.25rem; padding: 0 0.75rem 0.6rem; margin: 0; border: 0; scrollbar-width: none; }
  .app-side #staff-nav .nav-group { display: none; }
  .app-side #staff-nav .panel-nav-btn { flex: none; display: inline-flex; align-items: center; gap: 0.35rem; white-space: nowrap; padding: 0.5rem 0.7rem; border: 1px solid var(--line-soft); background: none; color: rgba(243, 239, 230, 0.8); font-size: 0.72rem; letter-spacing: 0.08em; min-height: 40px; }
  .app-side #staff-nav .panel-nav-btn.active { border-color: var(--gold-line); color: var(--gold-soft); background: rgba(201, 165, 74, 0.08); }
  .app-side-foot { position: absolute; top: 0.95rem; right: 1rem; padding: 0; border: 0; }
  .app-user { display: none; }
  .app-head { flex-wrap: wrap; gap: 0.7rem; padding: 0.9rem 1rem; }
  .app-head h1 { font-size: 1.45rem; }
  .app-search { width: 100%; margin: 0; }
  .app-search kbd { display: none; }
  .app-main > #search-results { top: 7.5rem; right: 1rem; width: calc(100% - 2rem); }
  .app-main > .ucp-alert { margin: 0.75rem 1rem 0; }
  .app-scroll { padding: 1.1rem 1rem 3rem; }
  .app-scroll.is-fill { padding: 0; }
  body.has-app .panel-page { padding: 0; }
  .app-brand { padding-right: 7rem; }
  #btn-to-client { display: none; }
  /* bandeja: la lista fluye con la página; al abrir un ticket, la conversación ocupa toda la pantalla */
  .ticket-desk { grid-template-columns: 1fr; height: auto; }
  .ticket-rail-list { overflow: visible; }
  .ticket-desk .ticket-stage { display: none; }
  .ticket-desk.has-open .ticket-stage { display: flex; position: fixed; inset: 0; z-index: 60; height: 100dvh; background: #070707; }
  body.has-app:has(.ticket-desk.has-open) { overflow: hidden; }
  /* la animación de entrada deja un transform en la sección y eso rompe position:fixed */
  #section-tickets, #section-tickets .ticket-desk { transform: none !important; }
  .thread-head-actions .btn { flex: 1 1 0; padding: 0.55rem 0.4rem; font-size: 0.6875rem; white-space: nowrap; }
  .ticket-back { display: grid; place-items: center; width: 2.2rem; height: 2.2rem; padding: 0; background: none; border: 1px solid var(--line-soft); color: var(--ink); cursor: pointer; flex: none; }
  .ticket-back svg { width: 16px; height: 16px; fill: none; stroke: currentColor; stroke-width: 1.6; }
  .ticket-stage-head { flex-wrap: wrap; padding: 0.7rem 0.9rem; }
  .thread-head-actions { margin-left: 0; width: 100%; }
  .thread-head-actions .btn { flex: 1; }
  .ticket-body, .ticket-body.no-details { grid-template-columns: 1fr; }
  .ticket-body:not(.no-details) .ticket-conv { display: none; }
  .ticket-body:not(.no-details) .ticket-details { border-left: 0; }
  .ticket-chat { padding: 1rem; }
  .msg-bubble { max-width: 92%; }
  .ticket-compose { padding: 0.65rem 0.9rem 0.85rem; }
  .compose-row .btn { padding: 0 0.9rem; }
}

/* ---------- Nuevo contrato: pasos + resumen fijo ---------- */

/* ---------- Contratos: filas compactas con una acción principal ---------- */
#staff-contracts { display: grid; border-top: 1px solid var(--line-soft); gap: 0; }
.cl-row { display: grid; grid-template-columns: minmax(0, 1fr) auto 9rem auto; align-items: center; gap: 0.5rem 1.4rem; padding: 0.95rem 0.25rem; border-bottom: 1px solid var(--line-soft); transition: background 0.15s; }
.cl-row:hover { background: rgba(243, 239, 230, 0.02); }
.cl-main { min-width: 0; }
.cl-title { margin: 0; display: flex; align-items: baseline; gap: 0.75rem; flex-wrap: wrap; }
.cl-title strong { font-family: var(--font-display); font-weight: 400; font-size: 1.2rem; letter-spacing: 0.01em; }
.cl-code { font-size: 0.7rem; letter-spacing: 0.08em; color: var(--gold-soft); font-variant-numeric: tabular-nums; }
.cl-meta { margin: 0.2rem 0 0; font-size: 0.8rem; color: var(--muted); }
.cl-amount { text-align: right; font-family: var(--font-display); font-size: 1.3rem; font-variant-numeric: tabular-nums; }
.cl-actions { display: flex; align-items: center; justify-content: flex-end; gap: 0.45rem; min-width: 11rem; }
.row-menu { position: relative; }
.row-menu > summary { list-style: none; }
.row-menu > summary::-webkit-details-marker { display: none; }
.row-menu .more-list { right: 0; }
.row-menu .more-list a, .row-menu .more-list button { display: block; padding: 0.62rem 0.75rem; text-align: left; background: none; border: 0; color: var(--ink); font: inherit; font-size: 0.82rem; text-decoration: none; cursor: pointer; }
.row-menu .more-list a:hover, .row-menu .more-list button:hover { background: rgba(201, 165, 74, 0.08); color: var(--gold-soft); }
.row-menu .more-list .is-danger { color: #f0a8a8; }
@media (max-width: 760px) {
  .cl-row { grid-template-columns: minmax(0, 1fr) auto; }
  .cl-row .st-badge { grid-column: 1; justify-self: start; }
  .cl-amount { grid-column: 2; grid-row: 1; }
  .cl-actions { grid-column: 1 / -1; justify-content: flex-start; min-width: 0; }
}

/* suelo de legibilidad: nada funcional por debajo de 11px dentro del panel */
.app-shell :is(.vf-step, .btn, .st-badge, .cn-sub, .section-kicker, .eyebrow, .chip, .pill, .live-dot) { font-size: max(0.6875rem, 1em); }
.app-shell :is(.btn.tiny, .btn.small, .vf-step, .st-badge, .tickets-live, #tickets-live, .ccp-kicker, .team-card-kicker),
:is(.app-shell, #td-confirm-dialog) .section-kicker { font-size: 0.6875rem; }

/* ===== Contrato nuevo v2: una columna, dos pasos, resumen fijo abajo ===== */
.cn-form { max-width: 760px; display: grid; gap: 1.25rem; padding-bottom: 7rem; }
.cn-step { margin: 0; padding: 1.4rem 1.5rem; border: 1px solid var(--line-soft); background: rgba(16,16,16,0.82); min-width: 0; }
.cn-step-head { display: flex; align-items: center; justify-content: space-between; gap: 1rem; margin-bottom: 1rem; }
.cn-step-head h3 { margin: 0; display: flex; align-items: center; gap: 0.7rem; font-family: var(--font-display); font-weight: 400; font-size: 1.45rem; }
.cn-num { width: 1.6rem; height: 1.6rem; display: inline-grid; place-items: center; border: 1px solid var(--gold); color: var(--gold-soft); font-family: var(--font-body); font-size: 0.75rem; }
.cn-from { margin: 0; font-size: 0.85rem; color: var(--muted); }
.cn-catalog { margin: -0.4rem 0 1rem; font-size: 0.85rem; color: var(--muted); }
#contract-vehicle-q { width: 100%; margin-bottom: 0.6rem; }
/* lista de autos: filas, no tarjetas */
.cn-form .contract-vehicle-grid { display: flex; flex-direction: column; gap: 0; max-height: 340px; overflow-y: auto; border-top: 1px solid var(--line-soft); }
.cn-form .cv-card { display: grid; grid-template-columns: 64px minmax(0,1fr); gap: 0.9rem; align-items: center; padding: 0.55rem 0.4rem; border: 0; border-bottom: 1px solid var(--line-soft); background: none; text-align: left; min-height: 0; }
.cn-form .cv-card:hover { background: rgba(201,165,74,0.06); }
.cn-form .cv-card.is-on { background: rgba(201,165,74,0.1); box-shadow: inset 0 0 0 1px var(--gold-dim); }
.cn-form .cv-thumb { width: 64px; height: 42px; aspect-ratio: auto; }
.cn-form .cv-thumb img { width: 100%; height: 100%; object-fit: cover; }
.cn-form .cv-body { display: grid; grid-template-columns: minmax(0,1fr) auto; grid-template-areas: "t p" "m b" "l l"; column-gap: 1rem; row-gap: 0.1rem; align-items: baseline; }
.cn-form .cv-body strong { grid-area: t; font-family: var(--font-body); font-weight: 600; font-size: 0.9rem; letter-spacing: 0.02em; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.cn-form .cv-meta { grid-area: m; font-size: 0.78rem; color: var(--muted); }
.cn-form .cv-price { grid-area: p; font-size: 0.9rem; color: var(--gold-soft); font-variant-numeric: tabular-nums; }
.cn-form .cv-badge { grid-area: b; justify-self: end; font-size: 0.6875rem; padding: 0; border: 0; background: none; }
.cn-form .cv-badge[data-status="disponible"] { display: none; }
.cn-form .cv-lock { grid-area: l; font-size: 0.75rem; }
.cn-form.is-collapsed .cv-card:not(.is-on), .cn-form.is-collapsed #contract-vehicle-q { display: none; }
.cn-form.is-collapsed .contract-vehicle-grid { max-height: none; border-top: 0; }
.cn-form.is-collapsed .cv-card.is-on { border-bottom: 0; }
/* cobro: dos opciones grandes */
.cn-form .contract-charge-paths { display: grid; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); gap: 0.6rem; margin: 0; }
.cn-form .contract-charge-path { padding: 1rem 1.1rem; min-height: 0; }
.cn-form .ccp-title { font-family: var(--font-display); font-weight: 400; font-size: 1.35rem; letter-spacing: 0; text-transform: none; }
.cn-form .ccp-desc { font-size: 0.8rem; }
.cn-amount { display: flex; flex-wrap: wrap; align-items: baseline; gap: 0.4rem 1rem; margin-top: 1.4rem; padding-top: 1.1rem; border-top: 1px solid var(--line-soft); }
.cn-amount-label { flex: 1 1 100%; font-size: 0.75rem; letter-spacing: 0.12em; text-transform: uppercase; color: var(--muted); }
.cn-amount-view { font-family: var(--font-display); font-weight: 400; font-size: 2.4rem; line-height: 1; color: var(--gold-soft); font-variant-numeric: tabular-nums; }
.cn-amount input { display: none; }
.cn-amount.is-editing input { display: block; max-width: 220px; font-size: 1.4rem; }
.cn-amount.is-editing .cn-amount-view, .cn-amount.is-editing #cn-amount-edit { display: none; }
#contract-mgmt-fee-box { margin-top: 1rem; padding: 0; border: 0; background: none; }
.cn-switch { display: flex; align-items: center; gap: 0.9rem; width: 100%; padding: 0.8rem 0; background: none; border: 0; border-top: 1px solid var(--line-soft); color: var(--ink); font: inherit; text-align: left; cursor: pointer; }
.cn-switch-ui { flex: 0 0 auto; width: 38px; height: 22px; border-radius: 11px; background: rgba(243,239,230,0.14); position: relative; transition: background 0.2s; }
.cn-switch-ui::after { content: ""; position: absolute; top: 3px; left: 3px; width: 16px; height: 16px; border-radius: 50%; background: var(--ink); transition: transform 0.2s; }
.cn-switch[aria-pressed="true"] .cn-switch-ui { background: var(--gold); }
.cn-switch[aria-pressed="true"] .cn-switch-ui::after { transform: translateX(16px); background: #111; }
.cn-switch-text { display: grid; font-size: 0.92rem; }
.cn-switch-text small { font-size: 0.78rem; color: var(--muted); }
.cn-adjust { margin-top: 0.4rem; border-top: 1px solid var(--line-soft); padding-top: 0.8rem; }
.cn-adjust > summary { cursor: pointer; font-size: 0.85rem; color: var(--gold-soft); list-style: none; }
.cn-adjust > summary::before { content: "+"; display: inline-block; width: 1.1rem; color: var(--gold); }
.cn-adjust[open] > summary::before { content: "−"; }
.cn-adjust > summary::-webkit-details-marker { display: none; }
.cn-adj-grid { display: grid; gap: 0.9rem; margin-top: 0.9rem; max-width: 460px; }
.cn-adj-grid label { display: grid; gap: 0.35rem; font-size: 0.8rem; color: var(--muted); }
.cn-adj-grid small { color: var(--muted); }
.cn-check { display: flex !important; align-items: center; gap: 0.6rem; color: var(--ink) !important; font-size: 0.88rem !important; cursor: pointer; }
.cn-check input { width: 18px; height: 18px; accent-color: var(--gold); }
/* resumen: barra fija al pie del área de trabajo */
.cn-summary { position: sticky; bottom: 0; z-index: 5; display: flex; align-items: center; justify-content: space-between; gap: 1rem 1.5rem; flex-wrap: wrap; padding: 1rem 1.25rem; border: 1px solid var(--line); background: rgba(10,10,10,0.97); box-shadow: 0 -12px 30px rgba(0,0,0,0.5); }
#cn-summary-body { flex: 1 1 320px; min-width: 0; display: grid; grid-template-columns: minmax(0,1fr) auto; column-gap: 1.25rem; align-items: center; }
#cn-summary-body .td-muted { margin: 0; }
.cn-sum-title { margin: 0; min-width: 0; display: grid; }
.cn-sum-title strong { font-family: var(--font-display); font-weight: 400; font-size: 1.15rem; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.cn-sum-title span { font-size: 0.75rem; letter-spacing: 0.12em; text-transform: uppercase; color: var(--gold-soft); }
.cn-sum-now { margin: 0; grid-row: span 2; text-align: right; display: grid; }
.cn-sum-now span { font-size: 0.6875rem; letter-spacing: 0.12em; text-transform: uppercase; color: var(--muted); }
.cn-sum-now strong { font-family: var(--font-display); font-weight: 400; font-size: 1.6rem; color: var(--gold-soft); font-variant-numeric: tabular-nums; }
.cn-sum-meta { margin: 0; font-size: 0.78rem; color: var(--muted); }
.cn-summary-actions { display: flex; align-items: center; gap: 1.25rem; }
@media (max-width: 700px) {
  .cn-step { padding: 1.1rem 1rem; }
  .cn-summary { padding: 0.8rem 1rem; }
  .cn-summary-actions { width: 100%; justify-content: space-between; }
  .cn-summary-actions .btn { flex: 1; }
}
.cn-form .cv-card { height: auto; min-height: 60px; padding: 0.6rem 0.5rem; }
.cn-form .cv-thumb { display: block; overflow: hidden; flex: none; }
.cn-form .cn-step { padding: 1.4rem 1.5rem; }
@media (max-width: 700px) { .cn-form .cn-step { padding: 1.1rem 1rem; } }
.cn-done { max-width: 760px; padding: 1.75rem; display: grid; gap: 0.9rem; }
.cn-done h3 { margin: 0; font-family: var(--font-display); font-weight: 400; font-size: 1.8rem; }
.cn-done-meta { margin: 0; color: var(--muted); font-size: 0.88rem; }
.cn-done .share-url { font-size: 0.95rem; }
.cn-done .form-actions { margin: 0.25rem 0 0; }
.cn-done-note { margin: 0; font-size: 0.8rem; color: var(--muted); }
.cn-done .share-secondary-actions { display: flex; gap: 1.5rem; padding-top: 0.9rem; border-top: 1px solid var(--line-soft); }

/* —— Sin párrafos de ayuda bajo los títulos (eran documentación, no información) —— */
.app-scroll .section-intro > p:not([id]) { display: none; }
/* —— Aviso del UCP: una línea discreta en vez de una franja roja —— */
.app-main > .ucp-alert { margin: 0; padding: 0.45rem 2rem; gap: 0.4rem 1rem; border: 0; border-bottom: 1px solid rgba(196, 92, 92, 0.25); background: rgba(160, 36, 36, 0.08); }
.app-main > .ucp-alert > p { flex: 1 1 auto; font-size: 0.8rem; color: #e8b4b4; display: flex; align-items: center; gap: 0.55rem; }
.app-main > .ucp-alert > p::before { content: ""; flex: none; width: 7px; height: 7px; border-radius: 50%; background: #d06060; }
.app-main > .ucp-alert .btn { padding: 0.3rem 0.7rem; min-height: 0; }
@media (max-width: 999px) { .app-main > .ucp-alert { padding: 0.45rem 1rem; } .app-main > .ucp-alert .ucp-help { display: none; } }

/* ===== Cabecera de sección: título + una acción principal ===== */
.app-scroll .section-intro.sec-head { display: flex; align-items: center; justify-content: space-between; gap: 1rem; }
.app-scroll .section-intro.sec-head > h2 { display: none; }
.app-scroll .section-intro.sec-head { justify-content: flex-end; margin-bottom: 1rem; }

/* ===== Stock: lista de filas ===== */
.staff-stock-toolbar { display: flex; flex-wrap: wrap; align-items: center; gap: 0.75rem 1rem; margin-bottom: 1rem; }
.staff-stock-toolbar #staff-vehicle-q { flex: 1 1 260px; max-width: 420px; }
.staff-stock-filters { display: flex; flex-wrap: wrap; gap: 0.4rem; }
.staff-stock-filters .stock-filter b { font-weight: 600; margin-left: 0.3rem; color: var(--gold-soft); }
.staff-stock-filters .stock-filter b:empty { display: none; }
.sv-list { border-top: 1px solid var(--line-soft); }
.sv-row { display: grid; grid-template-columns: minmax(0, 1fr) auto 150px auto; align-items: center; gap: 0.5rem 1.25rem; padding: 0.55rem 0.4rem; border-bottom: 1px solid var(--line-soft); }
.sv-row:hover { background: rgba(201, 165, 74, 0.04); }
.sv-open { display: grid; grid-template-columns: 72px minmax(0, 1fr); gap: 1rem; align-items: center; padding: 0; background: none; border: 0; color: inherit; font: inherit; text-align: left; cursor: pointer; min-width: 0; }
.sv-open img { width: 72px; height: 46px; object-fit: cover; display: block; background: #0c0c0c; }
.sv-main { display: grid; min-width: 0; }
.sv-main strong { font-weight: 600; font-size: 0.92rem; letter-spacing: 0.02em; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.sv-main span { font-size: 0.78rem; color: var(--muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.sv-open:hover strong { color: var(--gold-soft); }
.sv-price { font-size: 0.92rem; color: var(--gold-soft); font-variant-numeric: tabular-nums; text-align: right; white-space: nowrap; }
.sv-price s, .sv-price del { color: var(--muted); font-size: 0.78rem; margin-right: 0.35rem; }
.sv-status { width: 100%; padding: 0.4rem 0.5rem; font-size: 0.8rem; background: transparent; border: 1px solid var(--line-soft); color: var(--ink); }
.sv-status[data-status="vendido"] { color: var(--muted); }
.sv-status[data-status="reservado"] { color: var(--gold-soft); }
.sv-review { grid-column: 1 / -1; padding-left: calc(72px + 1rem); }
.sv-foot { margin-top: 1.25rem; font-size: 0.8rem; color: var(--muted); }
@media (max-width: 700px) {
  .sv-row { grid-template-columns: minmax(0, 1fr) auto; }
  .sv-price { grid-column: 2; grid-row: 1; }
  .sv-status { grid-column: 1; max-width: 200px; }
  .sv-row .row-menu { grid-column: 2; grid-row: 2; justify-self: end; }
  .sv-open { grid-template-columns: 56px minmax(0, 1fr); gap: 0.7rem; }
  .sv-open img { width: 56px; height: 38px; }
  .sv-review { padding-left: 0; }
}

/* ===== Panel lateral para publicar / editar ===== */
.vdrawer { position: fixed; inset: 0; z-index: 60; }
.vdrawer[hidden] { display: none; }
.vdrawer-backdrop { position: absolute; inset: 0; background: rgba(0, 0, 0, 0.6); }
.vdrawer-panel.panel-card { position: absolute; top: 0; right: 0; bottom: 0; width: min(560px, 100vw); margin: 0; padding: 0; display: flex; flex-direction: column; background: #0d0d0d; border: 0; border-left: 1px solid var(--line); box-shadow: -24px 0 60px rgba(0, 0, 0, 0.55); animation: vdrawer-in 0.28s cubic-bezier(0.2, 0, 0, 1); }
@keyframes vdrawer-in { from { transform: translateX(32px); opacity: 0; } to { transform: none; opacity: 1; } }
@media (prefers-reduced-motion: reduce) { .vdrawer-panel.panel-card { animation: none; } }
.vdrawer-head { display: flex; align-items: center; justify-content: space-between; gap: 1rem; padding: 1.1rem 1.5rem; border-bottom: 1px solid var(--line-soft); }
.vdrawer-head h3 { margin: 0; font-family: var(--font-display); font-weight: 400; font-size: 1.5rem; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.vdrawer-body { flex: 1; overflow-y: auto; padding: 1.25rem 1.5rem 2rem; display: grid; gap: 0.25rem; align-content: start; }
.vdrawer-foot { display: flex; align-items: center; justify-content: flex-end; gap: 1.25rem; padding: 0.9rem 1.5rem; border-top: 1px solid var(--line-soft); background: #0a0a0a; }
.vd-essentials { margin: 0; }
.vd-ai { display: flex; flex-wrap: wrap; align-items: center; gap: 0.5rem 1rem; padding: 0.9rem 0 1.1rem; border-bottom: 1px solid var(--line-soft); }
.vd-ai .hint { margin: 0; flex: 1 1 100%; }
.vd-more { border-bottom: 1px solid var(--line-soft); }
.vd-more > summary { list-style: none; cursor: pointer; display: flex; align-items: center; justify-content: space-between; padding: 0.95rem 0; font-size: 0.92rem; color: var(--ink); }
.vd-more > summary::-webkit-details-marker { display: none; }
.vd-more > summary::after { content: "+"; color: var(--gold); font-size: 1.1rem; line-height: 1; }
.vd-more[open] > summary::after { content: "−"; }
.vd-more[open] { padding-bottom: 1.1rem; }
.vd-more .link-quiet { margin-top: 0.6rem; }
body.has-drawer { overflow: hidden; }
@media (max-width: 700px) {
  .vdrawer-head, .vdrawer-body, .vdrawer-foot { padding-left: 1rem; padding-right: 1rem; }
  .vdrawer-foot .btn { flex: 1; }
}
/* stock: ajustes */
.staff-stock-toolbar #btn-vehicle-new { order: 3; margin-left: auto; }
.staff-stock-filters { order: 2; flex-basis: 100%; }
.sv-price .price-block { display: inline-flex; align-items: baseline; gap: 0.5rem; }
.sv-price .price-was { color: var(--muted); text-decoration-color: rgba(154,147,134,0.6); font-size: 0.78rem; }
.sv-price .price-off { font-size: 0.72rem; color: var(--gold); border: 0; padding: 0; }
@media (max-width: 700px) {
  .staff-stock-toolbar #staff-vehicle-q { flex-basis: 100%; max-width: none; }
  .staff-stock-toolbar #btn-vehicle-new { order: 1; margin-left: 0; width: 100%; }
  .sv-row { grid-template-columns: minmax(0, 1fr) minmax(0, 150px) auto; }
  .sv-open { grid-column: 1 / -1; }
  .sv-price { grid-column: 1; grid-row: 2; text-align: left; }
  .sv-price .price-was, .sv-price .price-off { display: none; }
  .sv-status { grid-column: 2; grid-row: 2; max-width: none; }
  .sv-row .row-menu { grid-column: 3; grid-row: 2; }
}
.vdrawer .form-grid { padding: 0; margin: 0; }
/* barra de lista: filtros con recuento + acción principal a la derecha */
.list-toolbar { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 0.75rem 1rem; margin-bottom: 1rem; }
.list-toolbar .contract-filters { margin: 0; }
.contract-filter b { font-weight: 600; margin-left: 0.3rem; color: var(--gold-soft); }
.contract-filter b:empty { display: none; }
@media (max-width: 700px) { .list-toolbar > .btn { width: 100%; order: -1; } }

/* ===== Equipo → Cargos: tabla de permisos ===== */
.rk-wrap { overflow-x: auto; border: 1px solid var(--line-soft); }
.rk-table { width: 100%; border-collapse: collapse; font-size: 0.85rem; }
.rk-table th, .rk-table td { padding: 0.6rem 0.5rem; border-bottom: 1px solid var(--line-soft); text-align: center; vertical-align: middle; }
.rk-table thead th { font-size: 0.6875rem; font-weight: 500; letter-spacing: 0.08em; text-transform: uppercase; color: var(--muted); line-height: 1.3; min-width: 78px; cursor: help; }
.rk-table thead th.rk-name-col { text-align: left; cursor: default; }
.rk-table tbody tr:last-child th, .rk-table tbody tr:last-child td { border-bottom: 0; }
.rk-table tbody tr:hover { background: rgba(201, 165, 74, 0.04); }
.rk-table .rk-name-col { text-align: left; min-width: 230px; position: sticky; left: 0; background: #0e0e0e; z-index: 1; }
.rk-name { display: flex; align-items: center; gap: 0.6rem; }
.rk-name .rank-num { flex: none; width: 1.5rem; height: 1.5rem; display: grid; place-items: center; border: 1px solid var(--line); color: var(--gold-soft); font-size: 0.72rem; }
.rk-name input { flex: 1; min-width: 0; background: transparent; border: 0; border-bottom: 1px solid transparent; padding: 0.25rem 0; color: var(--ink); font: inherit; font-weight: 600; }
.rk-name input:not([readonly]):hover, .rk-name input:focus { border-bottom-color: var(--line); outline: none; }
.rk-table input[type="checkbox"] { width: 18px; height: 18px; accent-color: var(--gold); cursor: pointer; }
.rk-table input[type="checkbox"]:disabled { cursor: default; opacity: 0.55; }
.rk-table .rank-card.is-owner-level { box-shadow: none; }
.rk-legend { margin-top: 0.9rem; }
.rk-legend > summary { cursor: pointer; font-size: 0.82rem; color: var(--gold-soft); }
.rk-legend dl { display: grid; grid-template-columns: repeat(auto-fill, minmax(260px, 1fr)); gap: 0.6rem 1.5rem; margin: 0.8rem 0 0; }
.rk-legend dt { font-size: 0.8rem; font-weight: 600; }
.rk-legend dd { margin: 0.15rem 0 0; font-size: 0.78rem; color: var(--muted); line-height: 1.45; }

/* ===== Clientes: filas ===== */
#staff-clients { border-top: 1px solid var(--line-soft); }
.cl-client { display: grid; grid-template-columns: minmax(0, 1fr) auto auto; align-items: start; gap: 0.5rem 1.25rem; padding: 0.8rem 0.4rem; border-bottom: 1px solid var(--line-soft); }
.cl-client-main { min-width: 0; }
.cl-client .cl-title { margin: 0; display: flex; align-items: center; gap: 0.6rem; }
.cl-client .cl-title strong { font-size: 0.95rem; }
.cl-client .cl-meta { margin: 0.15rem 0 0; font-size: 0.8rem; color: var(--muted); overflow-wrap: anywhere; }
.cl-stats { font-size: 0.8rem; color: var(--muted); white-space: nowrap; padding-top: 0.15rem; }
.cl-purchases { margin-top: 0.4rem; }
.cl-purchases > summary { cursor: pointer; font-size: 0.8rem; color: var(--gold-soft); }
.cl-purchases .client-purchases { margin: 0.5rem 0 0; padding-left: 1.1rem; font-size: 0.8rem; color: var(--muted); }
.cl-client.is-blocked-client { opacity: 0.7; }
@media (max-width: 700px) { .cl-client { grid-template-columns: minmax(0, 1fr) auto; } .cl-stats { grid-column: 1; grid-row: 2; } }
.rk-table tr.rank-card { display: table-row; padding: 0; margin: 0; border: 0; background: none; box-shadow: none; }
.rk-table tr.rank-card > th, .rk-table tr.rank-card > td { display: table-cell; }
.rk-table tr.rank-card::before, .rk-table tr.rank-card::after { content: none; }
.contract-filter.is-on b, .stock-filter.is-on b { color: inherit; }
.cl-client .cl-title strong { font-family: var(--font-body); font-weight: 600; letter-spacing: 0.01em; }
/* resumen: filas enlazadas */
.ov-list li a { display: grid; color: inherit; text-decoration: none; min-width: 0; }
.ov-list li a:hover b, .ov-list li a:hover { color: var(--gold-soft); }
.ov-list li a small { font-size: 0.72rem; color: var(--muted); letter-spacing: 0.06em; }

/* ===== Property Management: turnos y vehículos del negocio ===== */
.pm-table-wrap { overflow-x: auto; }
.pm-table { width: 100%; border-collapse: collapse; font-size: 0.86rem; }
.pm-table th, .pm-table td { padding: 0.6rem 0.75rem; text-align: left; border-bottom: 1px solid var(--line-soft); white-space: nowrap; }
.pm-table thead th { font-size: 0.6875rem; font-weight: 500; letter-spacing: 0.1em; text-transform: uppercase; color: var(--muted); }
.pm-table tbody th { font-weight: 600; }
.pm-table .num { text-align: right; font-variant-numeric: tabular-nums; }
.pm-table tr.is-idle th, .pm-table tr.is-idle td { color: var(--muted); }
.pm-table td.is-warn { color: #e0a0a0; }
.pm-table a { color: var(--gold-soft); text-decoration: none; }
.pm-table a:hover { text-decoration: underline; }
.pm-tag { margin-left: 0.4rem; font-size: 0.6875rem; letter-spacing: 0.08em; text-transform: uppercase; color: var(--gold); font-weight: 500; }
.pm-changes { margin-top: 0.9rem; }
.pm-changes > summary { cursor: pointer; font-size: 0.82rem; color: var(--gold-soft); }
.pm-changes ul { list-style: none; margin: 0.6rem 0 0; padding: 0; }
.pm-changes li { display: flex; justify-content: space-between; gap: 1rem; padding: 0.45rem 0; border-bottom: 1px solid var(--line-soft); font-size: 0.84rem; }
.pm-changes time { color: var(--muted); white-space: nowrap; }
.pm-vehicles { margin-top: 1.5rem; border-top: 1px solid var(--line-soft); }
.pm-vehicles > summary { cursor: pointer; list-style: none; display: flex; align-items: center; gap: 0.6rem; padding: 0.95rem 0.4rem; font-size: 0.92rem; }
.pm-vehicles > summary::-webkit-details-marker { display: none; }
.pm-vehicles > summary::after { content: "+"; margin-left: auto; color: var(--gold); }
.pm-vehicles[open] > summary::after { content: "−"; }
.pm-vehicles > summary b { color: var(--gold-soft); font-weight: 600; }
#team-game-body { padding: 0 1.25rem 1.25rem; }
#stock-game-body { padding: 0 0.4rem 1rem; }

/* ===== Fleeca: saldo, resumen del día compacto y movimientos en filas ===== */
.fleeca-board.panel-card { max-width: 980px; padding: 1.5rem 1.6rem; }
.fleeca-board-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 1rem; }
.fleeca-board-head .hint { margin: 0; font-size: 0.82rem; letter-spacing: 0.04em; }
.fleeca-balance { margin: 0.2rem 0 0; font-family: var(--font-display); font-weight: 400; font-size: clamp(2.4rem, 4vw, 3.2rem); line-height: 1; color: var(--gold-soft); font-variant-numeric: tabular-nums; }
.fleeca-day:not([hidden]) { display: grid; grid-template-columns: repeat(auto-fit, minmax(170px, 1fr)); gap: 0.75rem; margin: 1.4rem 0 0.5rem; padding: 0; border: 0; }
.fleeca-day-item { display: grid; gap: 0.3rem; padding: 0.85rem 1rem; background: rgba(255, 255, 255, 0.025); border: 1px solid var(--line-soft); }
.fleeca-day-item span { font-size: 0.6875rem; letter-spacing: 0.12em; text-transform: uppercase; color: var(--muted); }
.fleeca-day-item strong { font-size: 1.1rem; font-variant-numeric: tabular-nums; }
.fleeca-day-item.is-in strong { color: #8fd0a6; }
.fleeca-day-item.is-out strong { color: #e0a0a0; }
.fleeca-day-item.is-paid strong { color: var(--gold-soft); }
.fx-title { margin: 1.5rem 0 0.4rem; font-family: var(--font-display); font-weight: 400; font-size: 1.35rem; }
.fleeca-tx-list { display: grid; }
.fx-row { display: grid; grid-template-columns: 36px minmax(0, 1fr) auto; align-items: center; gap: 0.9rem; padding: 0.75rem 0.5rem; border-bottom: 1px solid var(--line-soft); }
.fx-row:last-child { border-bottom: 0; }
.fx-row:hover { background: rgba(201, 165, 74, 0.04); }
.fx-dir { width: 36px; height: 36px; display: grid; place-items: center; border-radius: 50%; }
.fx-dir svg { width: 17px; height: 17px; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; }
.fx-row.is-in .fx-dir { background: rgba(110, 190, 140, 0.12); color: #8fd0a6; }
.fx-row.is-out .fx-dir { background: rgba(210, 110, 110, 0.12); color: #e0a0a0; }
.fx-main { min-width: 0; }
.fx-main strong { display: block; font-size: 0.95rem; font-weight: 600; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.fx-main p { margin: 0.15rem 0 0; font-size: 0.8rem; color: var(--muted); overflow-wrap: anywhere; }
.fx-ref { color: var(--gold-soft); font-weight: 500; }
.fx-amt { font-size: 1rem; font-weight: 600; font-variant-numeric: tabular-nums; white-space: nowrap; }
.fx-row.is-in .fx-amt { color: #8fd0a6; }
.fx-row.is-out .fx-amt { color: #e0a0a0; }

/* ===== Panel más suave: esquinas redondeadas en todo el panel (antes todo era cuadrado) ===== */
.app-shell, .vdrawer, .td-dialog { --r-card: 14px; --r-ctl: 10px; --r-pill: 999px; }
/* tarjetas y bloques */
.app-shell :is(.panel-card, .cn-step, .cn-summary, .cn-done, .kpi-grid, .rk-wrap, .pm-table-wrap, .ticket-card, .tc, .fleeca-day-item,
  .contract-charge-path, .ucp-help, .ov-list, .td-sec, .quick-replies, .more-list, .ticket-closed-note, .search-results, #search-results) { border-radius: var(--r-card); }
.app-shell .kpi-grid { overflow: hidden; }
.app-shell .ticket-desk { border-radius: var(--r-card); overflow: hidden; }
/* controles */
.app-shell :is(.btn, .icon-btn, .link-btn, input:not([type="checkbox"]):not([type="radio"]), select, textarea, .app-search, .sv-status, .cv-card),
.vdrawer :is(.btn, .icon-btn, input:not([type="checkbox"]):not([type="radio"]), select, textarea),
.td-dialog :is(.btn, input, select, textarea) { border-radius: var(--r-ctl); }
.app-shell input[type="checkbox"] { border-radius: 4px; }
/* chips, filtros y etiquetas: píldoras */
.app-shell :is(.contract-filter, .stock-filter, .ticket-filters button, .tf, .compose-mode label, .compose-mode button, .st-badge, .t-badge, .nav-badge, .badge-blocked, .pm-tag, .live-dot, .cv-badge, .ccp-kicker) { border-radius: var(--r-pill); }
/* filas: el resaltado al pasar también redondeado */
.app-shell :is(.sv-row, .cl-row, .cl-client, .fx-row, .ov-list li, .rk-table tbody tr) { border-radius: var(--r-ctl); }
/* menú lateral */
.app-shell .panel-nav-btn { border-radius: var(--r-ctl); }
/* conversación */
.app-shell .msg-body { border-radius: 16px; }
.app-shell .thread-msgs.is-staff-view .msg-bubble.is-staff .msg-body { border-bottom-right-radius: 6px; }
.app-shell .thread-msgs.is-staff-view .msg-bubble.is-client .msg-body { border-bottom-left-radius: 6px; }
.app-shell .ticket-compose textarea { border-radius: 14px; }
/* panel lateral y diálogos */
.vdrawer-panel.panel-card { border-radius: 18px 0 0 18px; }
.td-dialog { border-radius: 16px; }
.app-shell .ucp-alert .btn { border-radius: var(--r-pill); }
@media (max-width: 700px) { .vdrawer-panel.panel-card { border-radius: 0; } }
.app-shell :is(.cn-num, .rank-num, .rk-name .rank-num, .td-steps li::before) { border-radius: 50%; }
.fx-amt { display: grid; justify-items: end; gap: 0.1rem; }
.fx-amt small { font-size: 0.75rem; font-weight: 400; color: var(--muted); }

/* ===== Stock en cuadrícula: tarjetas grandes ===== */
.sv-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(260px, 1fr)); gap: 1.1rem; }
.sv-grid > .empty { grid-column: 1 / -1; }
.sv-card { display: flex; flex-direction: column; min-width: 0; background: rgba(14, 14, 14, 0.9); border: 1px solid var(--line-soft); border-radius: 14px; overflow: visible; transition: border-color 0.2s, transform 0.2s; }
.sv-card:hover { border-color: var(--line); transform: translateY(-2px); }
.sv-card .sv-open { display: block; padding: 0; background: none; border: 0; color: inherit; font: inherit; text-align: left; cursor: pointer; }
.sv-photo { position: relative; display: block; aspect-ratio: 16 / 10; overflow: hidden; border-radius: 13px 13px 0 0; background: #0a0a0a; }
.sv-photo img { width: 100%; height: 100%; object-fit: cover; display: block; transition: transform 0.4s ease; }
.sv-card:hover .sv-photo img { transform: scale(1.03); }
.sv-badge { position: absolute; top: 0.7rem; left: 0.7rem; padding: 0.25rem 0.65rem; border-radius: 999px; background: rgba(0, 0, 0, 0.72); border: 1px solid rgba(243, 239, 230, 0.25);
  font-size: 0.6875rem; letter-spacing: 0.1em; text-transform: uppercase; color: var(--ink); }
.sv-card.is-reservado .sv-badge { color: var(--gold-soft); border-color: var(--gold-dim); }
.sv-card.is-vendido .sv-badge { color: #c9a0a0; }
.sv-card.is-vendido .sv-photo img { filter: grayscale(0.6) brightness(0.75); }
.sv-card.is-pendiente .sv-badge { color: #e0c07a; }
.sv-card .sv-main { display: grid; gap: 0.2rem; padding: 0.9rem 1rem 0.4rem; }
.sv-card .sv-main strong { font-family: var(--font-display); font-weight: 400; font-size: 1.3rem; line-height: 1.15; letter-spacing: 0.01em; white-space: normal; }
.sv-card .sv-main span { font-size: 0.78rem; color: var(--muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.sv-card .sv-open:hover strong { color: var(--gold-soft); }
.sv-foot { margin-top: auto; display: grid; grid-template-columns: minmax(0, 1fr) auto; grid-template-areas: "price price" "status menu"; gap: 0.6rem 0.5rem; padding: 0.4rem 1rem 1rem; }
.sv-foot .sv-price { grid-area: price; text-align: left; font-size: 1.05rem; }
.sv-foot .sv-status { grid-area: status; }
.sv-foot .row-menu { grid-area: menu; }
.sv-card .sv-review { padding: 0 1rem 1rem; }
@media (max-width: 560px) { .sv-grid { grid-template-columns: 1fr; } }
/* barra del stock: buscador y «Publicar auto» en la misma línea, filtros debajo */
.staff-stock-toolbar #staff-vehicle-q { order: 1; }
.staff-stock-toolbar #btn-vehicle-new { order: 2; margin-left: auto; }
.staff-stock-toolbar .staff-stock-filters { order: 3; flex-basis: 100%; }
@media (max-width: 700px) { .staff-stock-toolbar #btn-vehicle-new { order: 0; margin-left: 0; } }

/* ===== Oferta: botón en la tarjeta y ventana con porcentajes rápidos ===== */
.sv-foot { grid-template-areas: "price offer" "status menu"; align-items: center; }
.sv-offer { grid-area: offer; justify-self: end; padding: 0.35rem 0.8rem; border-radius: 999px; border: 1px dashed var(--line); background: none;
  color: var(--muted); font: inherit; font-size: 0.75rem; letter-spacing: 0.04em; cursor: pointer; white-space: nowrap; }
.sv-offer:hover { color: var(--gold-soft); border-color: var(--gold); }
.sv-offer.is-on { border-style: solid; border-color: var(--gold); background: rgba(201, 165, 74, 0.14); color: var(--gold-soft); font-weight: 600; }
.offer-dialog { display: grid; gap: 0.9rem; min-width: min(420px, 90vw); }
.offer-dialog h3 { margin: 0; font-family: var(--font-display); font-weight: 400; font-size: 1.6rem; }
.offer-dialog .hint { margin: 0; }
.offer-presets { display: flex; flex-wrap: wrap; gap: 0.5rem; }
.offer-presets button { padding: 0.55rem 0.95rem; border-radius: 999px; border: 1px solid var(--line-soft); background: rgba(255, 255, 255, 0.03);
  color: var(--ink); font: inherit; font-size: 0.9rem; cursor: pointer; }
.offer-presets button:hover { border-color: var(--gold); }
.offer-presets button.is-on { border-color: var(--gold); background: var(--gold); color: #111; font-weight: 600; }
.offer-custom { display: grid; gap: 0.35rem; font-size: 0.8rem; color: var(--muted); max-width: 200px; }
.offer-custom input { border-radius: 10px; }
.offer-dialog .discount-preview { margin: 0; font-size: 1.15rem; }
.offer-actions { display: flex; justify-content: flex-end; align-items: center; gap: 0.9rem; margin: 0; }
.offer-custom input { width: 100%; padding: 0.6rem 0.75rem; background: #161616; border: 1px solid var(--line-soft); color: var(--ink); font: inherit; font-size: 1rem; }
.offer-custom input:focus { outline: none; border-color: var(--gold); }
/* el menú «···» abierto queda por encima de la tarjeta/fila de abajo (antes el clic caía en la siguiente) */
.app-shell :is(.sv-card, .cl-row, .cl-client, .fx-row):has(details[open]) { position: relative; z-index: 20; }

/* celular: la bandeja de tickets entera se puede recorrer (antes se cortaba al segundo ticket) */
@media (max-width: 999px) {
  .app-shell .ticket-rail { max-height: none; }
}
/* casilla «Modo Halloween» (y cualquier .cn-check): tamaño normal */
.cn-check input[type="checkbox"] { width: 18px !important; height: 18px !important; flex: none; padding: 0; }
.fx-title[hidden] { display: none; }
.cn-check input[type="checkbox"] { min-height: 0 !important; max-height: 18px; margin: 0; }